KimKaps Policies

We stand behind the quality of our work, and each item is inspected prior to shipping. If you do happen to find a defect or blemish of any kind with your new KimKap, or you receive an incorrect item, simply notify us by email at [email protected] and we will make sure you are delighted (and cute!). 

Upon completion of your order, you will receive a confirmation email, followed by a shipment notification email with a tracking number for usps.com. We ship USPS First Class and most orders ship within 24 hours.

If you wish to cancel an order, please contact us immediately at [email protected].

RETURNS AND EXCHANGES: We can accept returns or exchanges on U.S. domestic orders in new, unworn condition within 30 days with a return authorization. Just contact us at [email protected] for instructions. You can also call us Monday through Friday, 8am-4pm Mountain Time, at (208) 794-9596. International orders may be returned, but due to shipping costs, we do not offer exchanges on international orders.

You’re going to look so cute!