Shipping policy

 

Orders are shipped the same day if your order is in by noon Mountain Time (unless you have customization, like embroidery). We use USPS, and it usually takes them 3-4 business days for delivery within the United States (both "Cute On The Way" and "Free Shipping" use this service). You will receive a shipment notification email with a tracking number that can be used on USPS.com to track your order. 
If you have a US address and don’t get your order within a week, contact us ASAP, by emailing support@kimkaps.com, or texting or calling us at (208) 794-9596 between 8am and 4pm Mountain Time.

Expedited shipping within the US is available on orders without any customization (embroidery, for example), and costs $19.95. Expedited orders must be placed before noon Mountain time, and will take 1-2 days, depending on where in the US the order is going.

International Orders: We collect shipping charges only, NOT international taxes, duties, or customs fees. Your order may be subject to additional duty and customs fees, generally collected by your carrier, depending on the cross-border regulations of the country.  Delivery time is generally 4-12 business days, though occasionally there are holdups in Customs. We do not offer expedited shipping internationally.